Privacy Policy
This Privacy Policy describes how MyMart Rider App ("we", "our", "us") collects, uses, and protects your information when you use our rider application.
Information We Collect
- Full name
- Phone number
- Email address
- Profile photo
- Government-issued identification (if required)
- Vehicle details (type, license number)
- Location data (real-time GPS)
- Device information
How We Use Your Information
- To assign and manage delivery orders
- To track deliveries in real-time
- To verify your identity
- To process payments and earnings
- To communicate important updates
- To improve app performance and services
Location Data
We collect real-time location data to enable order tracking, navigation, and delivery verification. Location data is collected only while the app is in use.
Sharing of Information
We may share your information with:
- Customers (limited details such as name and contact)
- Business partners for delivery coordination
- Legal authorities if required by law
Data Security
We take reasonable measures to protect your information from unauthorized access, loss, or misuse.
Data Retention
We retain your information as long as your account is active or as required by law.
Your Rights
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your account
Third-Party Services
Our app may use third-party services (such as maps and payment providers) which may collect information according to their own privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted within the app.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: support@mymart.com.np